UPDATE – As of Sept. 1, the Blackboard Mass Communication issues have been resolved. Schools will resume notifying families this afternoon of reported COVID-19 cases impacting their schools. Post below is being saved for archive purposes.
Aug. 31, 2021 – Typically at this time of the day, school principals are using an automated call system to inform families of any COVID-19 cases reported during the day.
Today, however, the district’s vendor—Blackboard Mass Notification—is experiencing technical problems impacting multiple school districts and preventing our normal communication process.
As a backup, the district has created a webpage showing today’s cases by school in alphabetical order. These will be the cases expected to appear on the district’s dashboard later tonight.
You can view this temporary webpage here: www.duvalschools.org/cases. This webpage will be in place until the Blackboard system is restored.
We apologize for the inconvenience to families and are hopeful our vendor can restore service quickly.